Do you have questions? We have compiled some of the application and services to help you better understand how it works.
The application is designed exclusively for university students. You need a valid university email address or documentation to register and verify your student status.
We use the email address or documentation provided during registration to verify your student status. We may also require you to upload a copy of your current university identification.
The fee varies based on the distance and time of the trip. We provide a cost estimate before confirming your trip so you always know what to expect.
Safety is our priority. All users are verified as students and evaluated before their first trip. Additionally, we implement a rating and review system to maintain our community safe and transparent.
Yes, you can cancel a trip up to 5 minutes after booking without incurring a fee. For cancellations made after this time, a small fee will apply.
In case of any problem or emergency, you can use the emergency button in the application to alert our operators, who are available 24/7 to provide you with immediate assistance.
We accept all major payment methods, including credit cards, debit cards, and cash (upon delivery). You can also link your bank account for automatic payments.
Yes, our group booking feature allows you to plan and share trips with friends or classmates, making it easier to coordinate and travel together.
We offer a rewards program for frequent users, which includes discounts on trips, access to exclusive promotions, and more.
